Accessibility Statement

Updated: April 10, 2025

WJ McNabb Plumbing believes that everyone should have access to great service, both in person and online.

We will work hard with our web team to make sure our website is easy to use for all visitors in our community who have disabilities and do not have disabilities.

What We Promise You

We always try to improve our website so all users can navigate it. Just like we aim to please you with our plumbing services, we want our website to be top-notch too. We’ve built our website with accessibility in mind aiming to meet or beat these key benchmarks:

• • WCAG 2.1 (Web Content Accessibility Guidelines)
  • ADA Section 508 (Americans with Disabilities Act – ICT standards)

How We’ve Made Things Better

To make our website easier to use for everyone, we’ve added Max Access – it’s like having key tools in our digital toolbox for accessibility. This includes:

• • Support for screen readers to help people who can’t see well
  • Keyboard options to navigate for people who can’t use a mouse
  • Ways to adjust contrast and text size
  • Several helpful features to customize browsing

These options let you adjust your website experience to fit your needs – just like we tailor our plumbing work for each home.

Leaving Our Website Through a Link

When it comes to links on our website that take you to a different website, these are called outbound links. Sometimes these links will:

Use of Google Drive Documents and Other Downloadable Documents

Our website may contain links to documents hosted on Google Drive (Google Docs). We understand the importance of accessibility and are committed to ensuring that all users, including individuals with disabilities, can access the information we provide.

To help meet accessibility standards, we use Grackle Docs, a tool designed to evaluate and improve the accessibility of Google Docs. This helps ensure that our documents are properly formatted and readable by assistive technologies such as screen readers.

If you encounter any issues accessing a linked document or need it in an alternative format, please contact us and we will be happy to assist you.

Third Party Outbound Links

For your convenience, our website may contain links to external websites that are not operated or controlled by us. We are not responsible for the accessibility or content of these third-party websites. If you experience any issues accessing linked content, please let us know and we will do our best to assist.

Always Improving

Like good plumbing, upkeep making things accessible needs ongoing care and work. We stay committed to updating and improving our website as tech gets better and rules change making sure everyone can use it .

Making Our Home Visits Accessible

When visiting your home to fix a leaky faucet or put in a new water heater, we do our very best to focus on meeting your accessibility needs to complete the project.

Please let us know about any special access requirements before our technicians show up – we’ll make sure to accommodate them.

Tell Us What You Think

Let us know if you are having trouble using our website or have ideas to make it better.

We care about what you say and will handle your concerns as we would fix a leaky pipe.

Call Us: (412) 388-2512 (ask to speak to the Office Manager)
Email Us: ccr@mcnabbplumbing.com

At WJ McNabb Plumbing, we put our heart into every job – we treat your home like it’s ours and you like you’re part of our family, whether you’re on our website or we’re working in your house.